Polesworth and Dordon Surgeries, Tamworth, Staffordshire, England

Drs Bird, Gummery, Martin, Brown, Gupta & Stevens

Long Street, Dordon Tel: 01827 892893

High Street, Polesworth Tel: 01827 330321

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

DORDON SURGERY OPENING HOURS

Monday to Friday 8.00am-1.00pm and 2.00-6.00pm

POLESWORTH SURGERY OPENING HOURS

Monday, Wednesday, Thursday and Friday 8.00am-1.00pm only
Tuesday 1.00-6.00pm.

WELCOME TO THE PRACTICE

The practice has been established for many years and operates from two surgeries in Dordon and Polesworth; Dordon surgery was completed in 1990 and is now the main administrative centre.

We have six doctors, four practice nurses and three health care assistants, who are all supported by our reception and administration staff.

There is ample parking and facilities for the disabled at both surgeries. Patients may use either surgery; however, the patient forum group try to encourage patients with transport to attend the main site at Dordon. The practice aim is to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.

SUGGESTIONS

The doctors welcome patients' comments or suggestions, which should be made in writing to the practice manager.

PATIENT CONFIDENTIALITY AND DATA PROTECTION

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the practice team.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

ZERO TOLERANCE

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.