View my Medical Records Online Detailed Coded Record Access

Applications must be made in person by the patient who is applying for this service.  A patient application for online services including medical records form is to be completed by each applicant requiring access and the application form must be returned in person with identity verification documents to enable identity verification.

Identity verification documents are required from the list of acceptable evidence listed below.  Two pieces of Level 3 evidence or one piece of level 3 evidence and one piece of Level 2 evidence.  In either case one piece of evidence must include a photograph.

Level 2 Identity Evidence

Level 3 Identity Evidence

Firearm Certificate

Passports that comply with ICAO 9303 (machine readable travel documents)

DBS Enhanced Disclosure Certificate

HMG issued convention travel document

EEA/EU government issued identity cards that comply with council regulations (EC) No 2252/2004

 HMG issued stateless person document

Northern Ireland Voters Card

HMG issued certificate of travel

US passport card

HMG issued certificate of identity

Retail bank/credit union/building society current account

Birth certificate

Student loan account

Adoption certificate

Bank credit account (credit card)

UK asylum seekers Application Registration Card (ARC)

Non-bank credit account

Unsecured personal loan account (excluding pay day loans)

Bank savings account

National 60+ bus pass

Buy to let mortgage account

An education certificate gained from an educational institution regulated or administered by the Public Authority (e.g. GCSE, GCE, A Level, O Level)

Digital tachograph card

An education certificate gained from a well recognised higher educational institution

Armed Forces ID card

Residential property rental or purchase agreement

Secured loan account (including hire purchase)

Prrof of age card issued under the Proof Of Age Standards Scheme (containing a unique reference number)

Mortgage account

Police warrant card

EEA/EU full driving licence that comply with Eurpean Directive 2006/126/EC

Freedom pass


Marriage certificate


Fire brigade ID card


Non bank savings account


Mobile telephone contract account


Buildings insurance


Contents insurance


Vehicle insurance




The completed application form and identity documents will then be passed to the administration team who will allocate a GP who will review the medical records and confirm an online account can be created.

Online Services Record Access Patient information leaflet 'it's your choice'

Being able to see your record online may help to manage your medical conditions.  It could also mean you may be able to access it from anywhere in the world should you require medical treatment while on holiday. 

You will be given login details, so you will need to think of a password which is unique to you.  This will ensure that only you are able to access your record - unless you choose to share your details with a family member or carer.

It will be your responsibility to keep your login details and password safe and secure.  If  you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you cannot do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.

If you print out any information from your record, it is also your respobsibility to keep this secure.  If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

Before you apply for online access to your record, there are some other things to consider.

Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.

  • Forgotten history - There may be something you have forgotten about in your record that you might find upsetting.
  • Abnormal results or bad news - If your GP has given you access to test results or letters, you may see something that you find upsetting to you.  This may occur before you haver spoken to your doctor or while the surgery is closed and you cannot contact them.
  • Choosing to share your information with someone - It is up to you whether or not you share your information with others - perhaps family members or carers.  It is your choice but also your responsibility to keep the information safe and secure.
  • Coercion -  If you think you may be pressured into revealing details from our patient record to someone else against your will, it is best that you do not register for access at this time.
  • Misunderstood information - Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical records may be highly technical, written by specialists and not easily understood.
  • Information about someone else - If you spot anything in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.