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Changes due to Coronavirus
Posted on 17 Mar 2020
Due to the evolving situation with the Coronavirus (Covid-19) pandemic and to ensure both patient and staff safety, changes to our usual services may be necessary.
If you have not already, please inform us of your consent and mobile number using the text message reminder service form on our website. This way we can send patient sms text messages with any changes that may be required to upcoming appointments etc.
To minimise footfall, reduce risk and on the guidance from NHS England we are triaging appointment requests over the telephone before booking face to face consultations. With this in mind the telephone lines are extremely busy.
If you have any concerns or queries regarding prescriptions that you normally collect or have delivered from a Community Pharmacy please contact the Reception Team. If you collect your medication from the surgery dispensary please contact the Dispensary Team.
Please be assured that we are doing all that is possible during this difficult time using the guidance given to us to provide you with a safe service and hope that you will understand that waiting times to contact the surgery on the telephone are inevitably going to be increased.
Thank you in advance for bearing with us and being patient.