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29 hours and 45 minutes!!!!!!
Posted on 6 Sep 2017
Please note this report is created at the request of the Patient Participation Group (PPG).
A total of 138 appointments were not attended in the month of June 2017, this equates to 29 hours and 45 minutes!
62 GP appointments were not attended - 10 hours 50 minutes
5 Emergency Care Practitioner appointment were not attended - 1 hour
68 Practice Nurse appointments were not attended - 17 hours and 30 minutes
2 Health Care Assistant appointments were not attended - 20 minutes
1 Phlebotomy blood test appointment was not attended - 5 minutes
We appreciate that in certain circumstances it is not always possible to contact the surgery to cancel an appointment but ask that wherever possible contact is made to cancel appointments no longer required so they can be offered to other patients